Our support for the LIVEL app is free of charge. Support is available to you on weekdays Monday through Friday at firstname.lastname@example.org and our support language is English.
If there are any identified failure situations within the app, we will inform of them on this web page or within the app. If the situation originates with Shopify or other third parties, our support shall forward the information without delay for them to mend. Please note, that the LIVEL app has no control, nor can it take responsibility for third parties repairs.
If the support of LIVEL App configures or makes changes to the settings at the customer's request, and on behalf of the customer, the customer is obliged to review and accept the changes. By applying the requested settings, the customer accepts the changes.
Skillwell Oy, as the administrator of the application, has the right to terminate the license, or prevent the use of the application with a 20-day notice period.
Skillwell Oy, as the administrator of the application, has the right to change pricing of the application with a 20-day notice period.
Skillwell Oy is not responsible for indirect or direct damages. Examples of damages are profits not attained or damage arising from ageing or interruption to production or turnover.
Skillwell Oy is not responsible for the destruction, loss or changes to the other party’s data or files, or for damage and costs arising from this, such as costs for recreating files.
Skillwell Oy is not responsible for a delay or damage which arises from an obstacle beyond the influence of Skillwell Oy which Skillwell Oy could not reasonably have been expected to consider at the moment of signing the contract and the consequences of which Skillwell Oy could not reasonable have been expected to avoid or overcome. Unless otherwise proven, a force majeure obstacle shall be considered, for example, war or rebellion, earthquake, floor or other comparable natural disaster, interruption to general traffic, general data traffic or general electricity supply, prohibition or imports or exports, strike, work stoppage, boycott or other comparable labour struggle measures. Unless otherwise proven, a strike, work stoppage or boycott or other comparable labour struggle measures shall also be considered force majeure obstacles when Skillwell Oy is itself the object or a participant.
Skillwell Oy reserves the right to make changes to the app and these terms
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